FAQs

  

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How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days.

How much is the shipping cost?

Shipping fees depend on your location and order total. We offer flat-rate shipping within Canada which is $9.95CAD, and free shipping is available on orders over $70.

Do you ship internationally?

Currently, we only ship within Canada, but we are working on expanding our shipping options in the future.

Can I cancel or modify my order after placing it?

We process orders quickly to ensure fast shipping. If you need to make changes, please contact us immediately. Once an order has been shipped, it cannot be modified or canceled.

How do I contact customer support?

You can reach us via email at Support@miokki.com , phone at [Your Phone Number], or through our website's contact form.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping partner’s website. If you have any issues, feel free to contact our support team for assistance.

Can I get a price adjustment?

We do not offer price adjustments for past purchases. Prices are subject to change based on promotions, discounts, and market conditions. Be sure to subscribe to our newsletter to stay informed about upcoming sales and special offers.

Can I do an exchange?

We do not offer exchanges right now. Please refer to our return policy.

Can I return my order?

All sales are final. We currently do not accept returns.

Goods sold are not refundable. If you have concerns about a defective, damaged, or incorrect item, please contact us at Support@miokki.com